Sep 2005 - Jun 2009
Bachelor, Visual Communication
Xi’an University of Architecture and Technology
Education
2022 Spring
Corporate Lecturer - Design Thinking
Shanghai Jiao Tong University
Apr 2020
Trainer - Usability Testing
DatViet w/ BCG Digital Ventures
Jun 2019
Trainer - Usability Testing
EPAM Systems
Teaching Engagement
Mar 2023 - Present
Independent Innovation Practitioner
Self-employed
Sep 2020 - Mar 2023
Associate Design Director
frog design
Feb 2020 - Aug 2020
Senior Experience Designer
BCG Digital Ventures
Dec 2015 - Jan 2020
Senior Experience Designer
EPAM Systems | EPAM Continuum
Jul 2014 - Dec 2015
Interaction Designer
Tencent
Sep 2010 - Jun 2014
UX Designer/ Researcher
Samsung Electronics
Dec 2009 - Aug 2010
Visual Designer
Newplan Designs
Experience
CRAFT AND CONSULTING
17 years in experience and product design across industries, digital and physical. Sue works across the full arc — research, concept, design system, shipped detail — adapting the method to the problem at hand. Her strength is translating half-articulated needs into strategy and design that hold up under real use.
LEADERSHIP AND COLLABORATION
Sue works fluidly across teams and timezones, reading both the room and the data. She trusts an instinct early and lets the evidence catch up — and tends to name hard problems clearly rather than smooth them over.
CURIOSITY AND RANGE
Sue is drawn to work upstream of execution — business and product strategy, systems thinking, the questions that shape what gets built in the first place. Curious by default, comfortable in unfamiliar territory, and increasingly interested in whether the things we ship deserve to exist.
